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Salesforce Food and Beverage Solutions

Managing a food and beverage business means keeping track of inventory, sales, and customer needs all at once. Without the right tools, it can get confusing and slow things down. Salesforce Food and Beverage Solutions helps organize everything and make your business run smoothly.

At Differenz Force, we make Salesforce Food & Beverage Solutions work for your business. Whether you’re just starting out or improving your setup, we provide solutions that simplify your processes, improve sales tracking, and give you clear insights to grow your business.

Salesforce Food and Beverage Solutions
How Salesforce Food and Beverage Solutions Helped Uber Eats

How Salesforce Food and Beverage Solutions Helped Uber Eats

Challenge: Uber Eats faced issues with resolving order disputes due to fragmented data across multiple global systems.

Solution: Used Salesforce's Einstein 1 to automate workflows and centralize case data for faster resolution.

Benefits:

  • Faster dispute resolution through streamlined agent workflows on a single platform.
  • Better support for customers and merchants with quicker response times.
  • Enabled Uber Eats to scale globally while maintaining service quality.
  • Supports 25 million restaurateurs and their customers with unified data and faster operations.

Food & Beverage Industry Overview & Case Studies

Foodservice Industry Growth

  • Market Size: The U.S. foodservice industry is projected to reach $1.5 trillion in sales by 2025, reflecting a robust recovery and continued consumer demand.
  • Employment: The sector is expected to employ 15.9 million people by the end of 2025, highlighting its role as a significant job provider.

Retail Food & Beverage Sales

  • Growth: Retail trade sales rose by 0.5% from January 2025 and 3.4% from last year. Food and beverage stores increased by 3.9%, while nonstore retailers grew by 6.5% compared to February 2024.

Why Salesforce in Food & Beverage Works

Salesforce helps food and beverage businesses solve real, daily problems. It’s built to fix gaps in sales, stock, service, and supply without adding complexity.

  • Real-time field tracking
  • Live order and stock updates
  • Faster returns and issue logging
  • Better distribution visibility
  • Smarter retail execution
  • End-to-End Visibility
  • Accurate Forecasting
  • Sales and Marketing Automation

Salesforce Clouds for Food and Beverage Solutions

Service Cloud

  • Manage outlet complaints
  • Handle returns
  • Address delivery issues

Sales Cloud

  • Track orders
  • Manage sales teams
  • Monitor accounts

Consumer Goods Cloud

  • Plan store visits
  • Track retail execution
  • Monitor shelf availability

Marketing Cloud

  • Send deals or promotions to outlets
  • Communicate with partners

Get the right Salesforce tools for your food and beverage business. We’ll help set up what works best for your team.

Our Salesforce Food and Beverage Services

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Consultation

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Customization

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Salesforce Product Setup

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Data Migration

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Retail Execution Tools

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Order & Inventory Management

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Distributor & Partner Coordination

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Ongoing Support

Salesforce Food and Beverage Solutions We Provide

Our Salesforce solutions streamline food & beverage operations, ensuring efficiency and driving growth. These solutions are tailored to meet the specific needs of your business, helping you achieve smoother workflows and better decision-making.

Sales Reporting & Forecasting

Analyzing sales data and predicting future demand helps make smarter production and marketing decisions.

  • Track regional and product-based sales trends
  • Create forecasts based on historical data
  • Visualize performance with dashboards
  • Optimize pricing and promotions

Customer Relationship Management (CRM)

Managing customer data improves service and drives sales through valuable customer insights.

  • Track customer preferences and order history
  • Automate follow-up messages
  • Segment customers for targeted offers
  • Personalize customer interactions

Supply Chain Optimization

Gain real-time insights to improve supply chain performance and reduce costs.

  • Monitor supplier performance and delivery
  • Optimize logistics for timely deliveries
  • Ensure raw material availability
  • Track supply chain costs

Marketing Automation

Automate marketing campaigns to engage customers and increase sales.

  • Automate emails and promotions
  • Segment for targeted campaigns
  • Track marketing results in real-time
  • Personalize offers for customers

Mobile Access for Field Teams

Enable field teams with real-time access to Salesforce tools on mobile devices.

  • Access customer data from anywhere
  • Update sales and inventory data on the go
  • Get notifications for opportunities
  • Track field team performance

Compliance Management

Track industry regulations and standards to maintain compliance across operations.

  • Monitor food safety and packaging standards
  • Maintain compliance-related records
  • Get alerts for audits
  • Track certifications and licenses

F&B Solutions for New or Current Salesforce Setups

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For Businesses New to Salesforce in Food & Beverage

Start small, focus on what matters, and create a system that fits your needs.

Focused Setup for Key Areas
  • Only include tools for sales tracking, stock monitoring, and store visits.
  • Keeps things simple, relevant, and aligned with day-to-day operations.
Retail Execution from the Start
  • Plan and track store visits, stock checks, and outlet activities.
  • Improve on-ground visibility from day one.
Order & Inventory Accuracy
  • Set up real-time alerts for stock levels and order delays.
  • Prevent missed deliveries and stockouts.
Clear, Visual Reporting
  • Build dashboards that track sales by product, outlet, or region.
  • Keep business owners and teams aligned on performance.

For Businesses Already Using Salesforce in Food & Beverage

Fix what’s slow, outdated, or inefficient, and simplify your system.

Clean Up Unnecessary Setup
  • Remove unused fields, layouts, and workflows.
  • Focus on what supports retail and sales work.
Rebuild Broken Processes
  • Fix order tracking, delivery updates, and retail data flows.
  • Reduce manual work and speed up team processes.
Improve System Speed and Accuracy
  • Streamline how your team enters, tracks, and views data.
  • Achieve better results with less confusion.
Add Missing Tools
  • If you missed tools like real-time tracking or stock updates, we add them.
  • Make sure your system has all the features that help you succeed.

Who Can Benefit from Our Salesforce Food and Beverage Solutions?

Food Service Providers

  • Small food companies handling orders and delivery.
  • Restaurants or catering businesses focused on customer experience.
  • Fast-food chains optimizing service speed and inventory.

Beverage Companies

  • Small-scale beverage makers managing stock and production.
  • Large beverage manufacturers focusing on distribution and quality.
  • Beverage wholesalers handling bulk orders and supplier relationships.

B2B Food & Beverage Businesses

  • B2B Food Manufacturers: Bulk production for other businesses and retailers.
  • B2B Beverage Distributors: Managing wholesale distribution and logistics.
  • B2B eCommerce Platforms: Streamlining orders, payments, and customer service.

Retailers & Wholesalers

  • Small grocery stores optimizing stock and delivery.
  • Large wholesalers handling bulk distribution and stock tracking.
  • Independent retailers managing customer orders and supplier coordination.

Industries We Serve

Automotive & Transportation
Banking, Finance, & FinTech
Construction & Real Estate
Education & E-Learning
Healthcare & Life Sciences
Entertainment & Media
Insurance & Risk Management
Manufacturing & Industrial
Retail & E-Commerce
Telecommunications & Utilities
Hospitality & Travel & Tourism
Food & Beverage

Still have questions about Salesforce for food and beverage?

We’re here to give clear answers and simple help.

What Salesforce products do we work with?

Sales Cloud

Service Cloud

Marketing Cloud

Commerce Cloud

Community Cloud

Analytics Cloud

Salesforce Platform

AppExchange

Pardot

Financial Services Cloud

Nonprofit Cloud

Salesforce Chatter

Manufacturing Cloud

Data Cloud

Why Choose Differenz Salesforce?

  • 10+ years of industry experience
  • Professional expertise in Salesforce implementation
  • 150+ successful Salesforce projects delivered
  • Global recognition for excellence in service
  • Award-winning salesforce development company
  • Extensive industry expertise across sectors like Automotive & Transportation, Healthcare & Life Sciences, Retail, etc.
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